A Shout-Out to our Schedulers
Their title isn’t fancy, but their skills are off the charts!
By definition the job of an AgeCare Scheduler is to manage the daily staffing flow, but let’s be real here, especially during the challenges amplified by Omicron, they are scheduling ninjas … making sure shifts get filled, and there are staff to care and serve our residents.
“The Scheduler is the staff members’ support – they are their go-to when they need help with shift swaps, vacations, and picking up of additional days. They build relationships, and I have always witnessed that Schedulers go above and beyond to help make things work best for the staff,” Naazneen Pirbhai, Office Manager at SkyPointe.
Schedulers are responsible for everything from fielding sick calls and finding staff to fill floor shortages; to supporting payroll with time card monitoring. They have strong relationships with all our staff and agencies that top up our replacement staff. In some sites, they even orient new staff and arrange buddy shifts.
In short, Schedulers are master jugglers and dynamite communicators, and we couldn’t possibly do what we do without them!
