Dear Residents and Families,

We remain committed to providing updates to our residents, families, and staff at AgeCare. As such, we are providing weekly updates to keep you all informed on what is happening at our communities and organization-wide.

This weekly update includes:

1. Resident and Family Survey – Don’t miss your chance to provide valuable feedback.
2. Harmony Court Estate Visitation Guidelines – Information for Independent Living residents and families.
3. Care Centre Visitation Guidelines – Information on how to have a safe visit with your Care Centre loved one.
4. Recreation & Activities - An update on our recreation and activities as the need to stay active, intellectually stimulated, and socially connected never ends.
5. Weekly Shout Out - Sharing good news stories and gratitude for our residents, staff and community.

Thank you all for your continued support.

Sincerely,

Cindy Kahlon,
Administrator
Harmony Court Estate & Care Centre

Resident and Family Survey

The 2021 Resident & Family Survey is open! Don’t miss the opportunity to tell us about your experience at our AgeCare Communities.

On the survey, you’ll find questions about your experience with AgeCare. Your feedback will be completely anonymous and will help us improve the life of someone who truly matters - you or your loved one. . If you are a resident or designated person for a resident, check your inbox for your link to the survey.

Harmony Court Estate Visitation Guidelines

It has been so wonderful to see so many visitors to our communities once again. Thank you to everyone who has booked a visit and followed all of the guidelines – your dedication to keeping our communities safe and COVID-free is very appreciated.

Guidelines to ensure a safe visit

• All visits must be booked in advance. Contact Dana or reception at 604-527-3300 or hcreception@agecare.ca
• Even the slightest symptom could be COVID-19. Be honest with how you are feeling - if you’re questioning a symptom, play it safe and stay home
• All visitors will be screened before entering the building
• Maximum of 2 adults and 1 child per visit
• One pet per visit is welcome provided that it is house trained, behaved, leashed, and shows no signs of illness
• Use all appropriate personal protective equipment (PPE) during your visit and practice hand hygiene and physical distancing
• Given the increased risk around eating and drinking – no outside food or beverages are allowed during your indoor visits.

Indoor Visit - Resident Suites

• Timing: Between 8:00 am – 10:30 am and 3:30 pm – 7:00 pm to help with hallway traffic.

Indoor Visit - Glass Atrium

• Timing: 1-hour visits to allow for others to enjoy the space.

Outdoor Visit: Front of Building

• Timing: 1-hour visits to allow for others to enjoy the space
• Additional Note: 1 person per bench unless from the same household.

Harmony Court Care Centre Visitation Guidelines

As we continue to follow all public health measures, we want to take the time to remind you of some guidelines that are still in place.

Download our Social, Essential, and Community Outings Visit Guides (PDFs) for details and booking hours to ensure a safe and stress-free visit.

Virtual Visits

Our recreation team is working hard to create engaging activities that enrich the mind, body and spirit. We are taking a measured, phased approach to recreation activities. Each week we will be reassessing how these are going and make any adjustments that may be required.

In both Harmony Court Estate (Independent Living) and the Care Centre (Long Term Care), we are cohorting residents into groups. They may enjoy the activities with the same residents each time. All cohort recreation programs will involve no touching of each other or shared objects.

During all interactions, staff continue to practice exceptional hand hygiene, wear Personal Protection Equipment (PPE), and are using extreme diligence in enhanced cleaning and disinfecting procedures.

Download the Care Centre Programs:

Download the Estate Activity Calendar:

Weekly Shout-Out

Last week we had the pleasure of celebrating Father’s Day!

From flowers and special décor to treats and fun, we had a blast sharing the day with residents.

Thank you to everyone who helped make Father’s Day so special.