At AgeCare, we strive to be leaders in seniors care and approach things differently in our commitment to our residents, families, staff, and volunteers. A willingness to explore new and creative approaches in the delivery of care and services is a cornerstone of who we are from our inception. We believe as strongly in responsiveness and innovation as we do in our history, foundation, and experience.
For our resident's and family's awareness, we have created an overview of our outbreak protocols. AgeCare Outbreak Protocols Overview (PDF)
At AgeCare, we fully understand the critical role communication plays during a pandemic, and are committed to providing you with up-to-date information as it becomes available. Currently, weekly updates are sent by email to our families and shared with our staff and residents on-site.
If a community has one or more positive COVID-19 cases:
There are no daily updates or phone lines set up for AgeCare Communities as we have had NO (zero) COVID-19 positive staff or residents at these locations at this time.
NEW dedicated phone line set up for Millrise Seniors Village families:
1-800-872-9692 (as of May 5, 2020: AgeCare Assisting AHS with Management of Millrise Seniors Village)
Changes to Visitor Restrictions at AgeCare Communities
Effective Thursday, July 23 AgeCare released a new Safe Visitation Policy to accommodate less restrictive visiting in our communities. read more >
All Staff Wearing Masks April, 10 2020
All staff are required to wear a surgical mask at all times when providing direct resident care or working in resident care areas within 2 meters of others. These changes are being made to protect residents from inadvertent exposure from a health care worker who may be without symptoms but still be infectious. read more >
To protect against respiratory illnesses, including the flu and Coronavirus (COVID-19), you should:
Source: Alberta Health Services
Washing Hands with Soap & Water (WHO Technique)
Washing Hands with Sanitizer (WHO Technique)