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Coronavirus COVID-19 Updates

Coronavirus (COVID-19): Alberta Updates

What AgeCare is Doing

At AgeCare, we strive to be leaders in seniors care and approach things differently in our commitment to our residents, families, staff, and volunteers. A willingness to explore new and creative approaches in the delivery of care and services is a cornerstone of who we are from our inception. We believe as strongly in responsiveness and innovation as we do in our history, foundation, and experience.

  • AgeCare plans extensively for these scenarios as part of our outbreak and pandemic preparedness protocols. When the cases in Canada were confirmed, and the outbreak began to spread, an AgeCare COVID-19 Operations Centre was formed. This cross-disciplinary leadership team meets daily to discuss COVID-19 updates and actions required.
  • AgeCare has a robust pandemic plan in place – outlining how we will continue to provide quality care and services during a COVID-19 outbreak.
  • AgeCare has put the necessary steps in place to ensure our communities have enough equipment, supplies, and staff to continue to provide safe, quality care for our residents.
  • AgeCare communities are continually enhancing their care and services procedures to prevent the spread of COVID-19 and support the safety and well-being of residents and staff.
  • AgeCare's approach and procedures relating to COVID-19 align directly with Alberta Health Services (AHS). We stay current with all updates from the Chief Medical Officer of Health and AHS, taking action on any new developments urgently.
Resident & Family Communication

At AgeCare, we fully understand the critical role communication plays during a pandemic, and are committed to providing you with up-to-date information as it becomes available. Currently, Community Updates are sent by email to our families and shared with our staff and residents on-site.

If a community has one or more positive COVID-19 cases:

  • Community Updates are sent on Wednesdays (excluding statutory holidays) by email to our families and shared with our staff and residents on-site.
What You Can Do

To protect against respiratory illnesses, including the flu and Coronavirus (COVID-19), you should:

  1. Wash your hands often and thoroughly.
  2. Avoid touching your face, nose, or mouth with unwashed hands.
  3. Avoid close contact with people who are sick.
  4. Clean and disinfect surfaces that are frequently touched.
  5. When sick, cover your cough and sneezes and then wash your hands.
  6. Stay at home and away from others if you are feeling ill. Residents are at higher risk of serious illness from exposure to COVID-19 and other illnesses.

Alberta Step 3 at AgeCare

On June 30th, our AgeCare communities will enter Stage 3 in the ongoing management of COVID-19. Prioritizing resident safety alongside their quality of life experience remains a top priority which is why some key measures, such as continuous masking, will remain in place.

We are pleased to share that with these changes outlined below, we will no longer need the guides created for visiting and outings/overnight stays in Alberta. We hope you found them a helpful resource!

Step 3 AB Image

Resources for Safe Visits

5-Minutes of Education

Physical Distancing

Source: Alberta Health Services

Hand Hygiene

Washing Hands with Soap & Water (WHO Technique)

Washing Hands with Sanitizer (WHO Technique)

Masks: Donning and Doffing

General Resources