Every month we collect the wonderful comments, compliments and words of praise offered to AgeCare staff in the form of WOW tickets. This is a simple yet meaningful way of making someone’s day and recognizing them or their team for the hard work and commitment to care for our residents! Here are a few recent WOW comments we collected:
“This staff member has been a valuable worker. She goes above and beyond to help other coworkers. When there is a situation that needs interpretation for a Punjabi speaking resident, she is always there to support. Thank you for all you do. You really make a difference!! Keep up the good work!” -from one staff member to another at AgeCare SkyPointe.
“My Mom was having a very difficult week and the nurses and staff were so very patient with my Mom. I could tell they had tried everything to try to calm her and make her happy. The staff has to work so hard with so many residents on the floor but never do I feel that my Mom is neglected. I applaud all of the staff as they are so tired but always show a great attitude. I am very grateful to them!” - from a family member at AgeCare Walden.
“Many many thanks to all the staff at Cariboo who shower my Mom with kindness and bring joy to her days.” – emailed from a family member at AgeCare Cariboo Place.
“Our family would like to take this opportunity to thank the staff at AgeCare Shawnessy unit for the kind, compassionate and dignified care they provided to our Mother until her recent passing. That care was not only for our Mother, the staff were very attuned to our needs as a family, and we feel we were always treated with respect and compassion. We want to thank your skilled and dedicated staff for executing their responsibilities in a very professional manner and being extremely caring to both our Mother and family during her final days.” - from the family of a resident
SHARE THE WOW EFFECT!
Do you feel the positive impacts of AgeCare’s values and wish to recognize and appreciate someone special on our AgeCare Team?
Do you have someone in mind who consistently goes above and beyond, to make your day better?
The best way to appreciate them is to offer gratitude and praise via our WOW tickets!
What could be better than just saying WOW and sharing the love!
- Look for our WOW tickets next to the nomination box in your community.
- Fill in the WOW ticket by naming your recipient and sharing what they mean to you.
- Give your ‘special recipient’ the coloured copy and put the yellow copy in the nomination box.
- Enjoy the feeling that you have made someone’s day!